Privacy Policy
Last Updated: 24/06/26
Introduction
Zenbalo (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit our website or purchase our products.
Information We Collect
We may collect the following information:
Information You Provide
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Name
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Email address
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Billing information
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Contact form submissions
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Customer support enquiries
Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited
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Time spent on pages
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Website usage statistics
This information may be collected through cookies and analytics services.
How We Use Your Information
We use your information to:
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Process and fulfil orders
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Provide access to purchased products
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Respond to enquiries and support requests
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Improve our website and products
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Monitor website performance and usage
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Comply with legal obligations
Payments
Payments are processed securely through third-party payment providers including Stripe and PayPal.
We do not store or have access to your full payment card information.
Please refer to the privacy policies of Stripe and PayPal for information on how they handle your data.
Analytics
We use Google Analytics to understand how visitors use our website and to improve the user experience.
Google Analytics may collect information such as pages visited, device information, approximate location data, and website interactions.
You can learn more about how Google uses data by visiting Google’s Privacy Policy.
Email Communications
If you contact us or provide your email address, we may use your email to:
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Respond to enquiries
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Provide customer support
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Send important information relating to your purchase
We will not sell or rent your personal information to third parties.
If you subscribe to any future marketing communications, you will be able to unsubscribe at any time.
Cookies
Our website uses cookies to:
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Enable website functionality
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Process purchases
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Remember preferences
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Analyse website traffic
You can control cookies through your browser settings.
Data Retention
We retain personal information only for as long as necessary to:
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Provide our services
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Fulfil legal obligations
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Resolve disputes
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Maintain business records
Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure.
Your Rights
Depending on your location, you may have rights including:
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Access to your personal data
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Correction of inaccurate data
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Deletion of personal data
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Restriction of processing
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Objection to processing
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Data portability
To exercise any of these rights, please contact us.
Third-Party Services
Our website may use or link to third-party services including:
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WooCommerce
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Stripe
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PayPal
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Google Analytics
These services operate under their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact
If you have any questions about this Privacy Policy, please contact us at:
Zenbalo
